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BUYER READ
(1) If you need to know anything, please feel free to contact us. Due to the time difference, sometimes we cannot reply to your information in time. We will reply you as soon as we see the message.
(2) The order is normally shipped within 24 hours, and within 72 hours at the latest.
(3) The time limit for delivery to most countries/regions is 15-40 working days, and the time limit may be slightly affected due to the epidemic.
WARRANTY RETURN
(1)All our products have passed through strict testing and inspection before ship out.
(2)We provide 1 year warranty . All shipping costs should be paid by customers.
(3)All items must be returned in their original condition in order to qualify for a refund or exchange of goods.
(4)We do not responsible for any physical damage or damage is /are result of buyer misuse.
(5)In case the item is defective, please inform us within 7 days of receipt, we will arrange reship or refund. Buyers have to pay for the return cost.(Please contact me before you return it.)
AFTER SALE
If you receive the order and it is in good condition, I hope you can leave a 5-stars positive feedback for the transaction, we will be very grateful.
If you want to leave feedback from 1star to 3 stars, please contact us before then, we will be happy to provide a satisfactory solution.
You have the right to cancel and return an order within 14 days, for any reason and without any justification as long as it's in its original packaging.
Note: Medications, Foodstuff, Cosmetics, and Fragile items like plates and pottery are not returnable.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
Come back to our site, scroll down to the footer of the page, under customer support, click on returns.
Enter your details and select the best return reason for you.
Get product support: We offer solutions to help you try to fix any issues so that you can prevent the stress of returns and also keep the love of the thing you have bought. Because sometimes no return is the easiest return after all.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at sales@honestysales.co.uk.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@honestysales.co.uk and send your item to: 54 Woodland Avenue, Wolverhampton WV6 8NE.
To return your product, you should mail your product to: 54 Woodland Avenue, Wolverhampton WV6 8NE.
Note: ALL RETURN SHIPPING IS FREE.
Unless stated as New or Used, 99% of our HP Computers are HP Renews. HP Renew is the solution you need, Certified, reliable, and trusted HP computing products at a price you can afford!
What is HP Renew?
HP Renew products come from various sources, for example, from channel returns, cancelled orders or end of life excess; When the big stores want to Renew their stock, HP is right there to take it, check it and bring them back into the market at a reduced price so that we can also have a computer, same type, same quality but cheaper. Isn't that great?
HP Renew products can be recognized by the addition of an "R" to the HP product number. For example, if the new product number is A1234A, the equivalent HP Renew product number will be A1234AR.
HP Renew products are guaranteed to be the same as brand-new products. All HP Renew products undergo a complete HP remanufacturing and testing process, fully restoring them to meet HP certified standards. HP sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
These items are delivered in a brown HP box and come with a UK power cord. Most desktops come with a keyboard and mouse set however if the set supplied by HP is a European keyboard they will be provided with a generic brand UK replacement set.
Full HP Warranty
HP Renew products are covered by the exact same warranty that is offered with new retail HP products. These products are only given the full original warranty after passing HP's stringent quality tests, guaranteeing HP quality and reliability. Additional service and support options are also available to complement the original HP product warranty.
Great Value for Money
HP Renew products offer the same reliability and performance as new HP products but for at least 10% less than the cost of the equivalent new product. If you have a limited IT budget, HP Renew is the perfect alternative – high-quality solutions at a lower cost.
Grade Gold
Look like new, no difference. Comes with full HP Warranty, unlike curries, pc world, Carphone warehouse etc. which use cheap 3rd party Warranty. All Grade Gold HP Renews comes in original retail boxes.
Grade Silver
Look like new no difference. Comes with full HP Warranty, unlike curries, pc world, carphone warehouse etc. which use cheap 3rd party Warranty. They come in brown boxes.
Grade Bronze
Look like new no difference but with slight cosmetic marks, comes with a full HP Warranty, unlike curries, pc world, Carphone warehouse etc. which use cheap 3rd party Warranty. They come in brown boxes."
Grade A: "New" or "Pristine as new"
Grade A-: Pristine screen but may have 1 or 2 small cosmetic marks on the outer case Grade Grade B+: = Hairline marks on the screen, so visible when not in use, shouldn't be visible in use.
Grade B: There be visible marks on the screen and also when in use.
Grade B-: Same as above but will be more prominent.
Grade C: May have severe cosmetic marks/damage but full functioning
We do apologise in advance to all our computer customers, due to some technical issues beyond our control we are not able to do a next day delivery on any of our computers, delivery of computers is between 3 - 7 working days.
Very nice package. Thank you
Excellent
Excellent service ,but the expiry of the product was on April 2 and
Spot on service.
Have used trex for years so did my mother. Makes the best pastry . For some reason is hard to find lately. If you can find it it’s always a small box . What happened to lager size so was prepared to pay over the top for it ……
Excellent and prompt service would recommend to anyone
Carotone Light and Natural Brightening Soap 6.7oz
Love this Dr Miracles Healing, Wrapping and Setting lotion. It is very light on the hair and does not feel heavy. Its easy to style with and leaves hair looking natural and a nice shine. The only problem I have is trying to get hold of it. Not sure if it is being discontinued, which would be a shame as I cannot find a replacement that matches it.
I I find this cream, amazing because it clears up all my body odour and skin complaints. My skin is white, but it is the best cream ointment I’ve ever used.. a friend of mine who is from Ghana, recommended this cream for me, but it’s very expensive in England.
This sandwich filler is so delicious very happy with it
Really thick and creamy. Great chilled, though doesn't need refrigerated and doesn't taste of preservatives.
Product is high quality and a wonderful service. Many thanks.
I’ve been using stay young lotion for nearly a year now. My skin has replenished and soft and beautiful. I am so happyt. I am grateful for your continued supplies very honest seller they always check in to make sure that I got the right stuff even when I’ve made mistake in my order, I can’t say thank you enough and I recommend this store 100 per Cent. There product it’s just sincerely genuine thank you very much .
Every item I received in the package was just perfect to my choice; fresh and acceptable quantities for their price.
One of my favourite drinks that are always sold out happy to find it on honesty sales!
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